ProSoft Technology MVI69L-MBTCP - Manual (Page 93)

MVI69L-MBTCP ♦ CompactLogix Platform Diagnostics and Troubleshooting
Communication Module User Manual
ProSoft Technology, Inc. Page 93 of 152
January 6, 2014
6.2.1 Clearing a Fault Condition
Typically, if the OK LED on the front of the module remains RED for more than
ten seconds, a hardware problem has been detected or the program has exited.
To clear the condition, follow these steps:
1 Turn off power to the rack.
2 Remove the card from the rack.
3 Verify all jumpers are set correctly.
4 Re-insert the card in the rack and turn the power back on.
5 Verify correct configuration data is being transferred to the module from the
CompactLogix controller.
If the module's OK LED does not turn GREEN, verify that the module is inserted
completely into the rack. If this does not cure the problem, contact ProSoft
Technology Technical Support.
6.2.2 Troubleshooting the LEDs
Use the following troubleshooting steps if problems occur when the module is
powered up. If these steps do not resolve the problem, please contact ProSoft
Technology Technical Support.
Processor Errors
Problem Description Steps to take
Processor Fault Verify the module is securely plugged into the slot that has been
configured for it in the I/O Configuration of RSLogix.
Verify the slot location in the rack has been configured correctly in the
ladder logic.
Processor I/O LED
flashes This indicates a problem with backplane communications. A problem
could exist between the processor and any installed I/O module, not just
the MVI69L-MBTCP. Verify all modules in the rack are configured
correctly.
Module Errors
Problem Description Steps to take
BP LED remains OFF
or blinks slowly This indicates that backplane transfer operations are failing. Connect to
the module’s Configuration/Debug port to check this.
To establish backplane communications, verify the following items:

The processor is in RUN or REM RUN mode.
 The backplane driver is loaded in the module.
 The module is configured for read and write data block transfer.
 The ladder logic handles all read and write block situations.
 The module is properly configured in the processor I/O configuration
and ladder logic.
OK LED remains Red The program has halted or a critical error has occurred. Connect to the
communication port to see if the module is running. If the program has
halted, turn off power to the rack, remove the card from the rack and re-
insert the card in the rack, and then restore power to the rack.