Solutions when no image appears – Epson Home Cinema 2200 2700-Lumen Full HD 3LCD Smart Projector (2021 Version) User Manual
Page 101
101
Solutions When the Image Brightness or Colors are Incorrect
Solutions When a 3D Image Does Not Display Correctly
Solutions to Sound Problems
Solutions to Bluetooth Audio Problems
Parent topic:
Solutions When No Image Appears
If no image appears, try the following solutions:
• Make sure the lens cover is open all the way.
• Press the
A/V mute button on the projector remote control to see if the image was temporarily
turned off.
• Check the status lights to confirm the projector is operating normally.
• Make sure all necessary cables are securely connected and the power is on for the projector and
connected video sources.
• Try using a shorter HDMI cable.
• Press the projector's power button to wake it from standby or sleep mode. Also see if your connected
computer is in sleep mode or displaying a blank screen saver.
• Press the
Menu
button on the projector remote control. If the projector menu displays, there may
be a problem with the connected video source, cable connection, or port.
• Check the settings on the Signal menu to make sure they are correct for the current video source.
• Adjust the
Brightness
setting or select the
Normal
Power Consumption setting.
• Check the
Display
setting to make sure
Messages
is set to
On
.
• If the projector does not respond when you press the control panel buttons, the buttons may be
locked. Unlock the buttons. Press and hold the power button for 7 seconds or use the remote control.
• For images projected with Windows Media Center, reduce the screen size from full screen mode.
• For images projected from applications using Windows DirectX, turn off DirectX functions.
• If you are projecting from a laptop computer, make sure it is set up to display on an external monitor.
• The projector may not be able to project copyrighted videos that you play back on a computer. For
details, see the manual supplied with your computer.
• If the other solutions do not solve the problem, reset all of the projector settings using the options on
the
Reset
menu.