Table 7-9 banding defects, Table 7-10 streak defects, Troubleshoot print quality problems 49 – HP LaserJet Pro 3001dw Monochrome Wireless Printer User Manual

Page 57

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Table 7-8

Black page

Description

Sample

Possible solutions

Black page:

The entire printed page is black.

1.

Visually inspect the toner cartridge

to

check for damage.

2.

Make sure that the cartridge is

installed correctly.

3.

Replace the toner cartridge

.

4.

Visit

hp.com/support

if the problem

persists.

Table 7-9

Banding defects

Description

Sample

Possible solutions

Repetitive wide-pitch banding and Impulse

bands:

Dark or light lines which repeat down the

length of the page. They might be sharp or

soft in nature. The defect displays only in

areas of fill, not in text or sections with no

printed content.

1.

Reprint the document.

2.

Replace the toner cartridge

.

3.

Use a different paper type.

4.

Visit

hp.com/support

if the problem

persists.

Table 7-10

Streak defects

Description

Sample

Possible solutions

Light vertical streaks:

Light streaks that usually span the length of

the page. The defect displays only in areas

of fill, not in text or sections with no printed

content.

1.

Reprint the document.

2.

Remove the cartridge, and then shake

it to redistribute the toner.

3.

Visit

hp.com/support

if the problem

persists.

NOTE:

Both light and dark vertical streaks

can occur when the printing environment is

outside the specified range for temperature

or humidity. Refer to your printer's

environmental specifications for allowable

temperature and humidity levels.

Troubleshoot print quality problems

49

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