Table 7-11 fixing/fuser defects, 50 chapter 7 solve problems – HP LaserJet Pro 3001dw Monochrome Wireless Printer User Manual

Page 58

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Table 7-10

Streak defects (continued)

Description

Sample

Possible solutions

Dark vertical streaks and ITB cleaning

streaks:

Dark lines which occur down the length of

the page. The defect might occur anywhere

on the page, in areas of fill or in sections

with no printed content.

1.

Reprint the document.

2.

Remove the cartridge, and then shake

it to redistribute the toner.

3.

Print a cleaning page

.

4.

Check the toner level in the cartridge.

See

Configure the printer using the

Embedded Web Server (EWS)

.

5.

Visit

hp.com/support

if the problem

persists.

Table 7-11

Fixing/fuser defects

Description

Fixing/fuser

Possible solutions

Hot fuser offset (shadow):

Slight shadows, or offsets, of the image

repeated down the page. The repeated

image might fade with each recurrence.

1.

Reprint the document.

2.

Check the paper type in the paper

tray and adjust the printer settings to

match. If necessary, select a lighter

paper type.

3.

Visit

hp.com/support

if the problem

persists.

Poor fusing:

Toner rubs off along either edge of page.

This defect is more common at the edges of

high-coverage jobs and on light media types

but can occur anywhere on the page.

1.

Reprint the document.

2.

Check the paper type in the paper

tray and adjust the printer settings to

match. If necessary, select a heavier

paper type.

3.

Visit

hp.com/support

if the problem

persists.

50

Chapter 7  Solve problems

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