Hp policy on non-original hp supplies, Hp anticounterfeit web site, Data stored on the toner cartridge – HP LaserJet Pro 3001dw Monochrome Wireless Printer User Manual

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ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A

PARTICULAR PURPOSE.

TO THE EXTENT ALLOWED BY LOCAL LAW, IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR DIRECT,

SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER

BASED IN CONTRACT, TORT, OR OTHERWISE.

THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT

EXCLUDE, RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO

THE SALE OF THIS PRODUCT TO YOU.

HP policy on non-Original HP supplies

HP cannot recommend the use of non-Original HP toner cartridges, either new or remanufactured.

NOTE:

For HP printer products, the use of a non-Original HP toner cartridge or a refilled toner cartridge does

not affect either the warranty to the customer or any HP support contract with the customer. However, if

product failure or damage is attributable to the use of a non-Original HP toner cartridge or refilled toner

cartridge, HP will charge its standard time and materials charges to service the product for the particular failure

or damage.

HP anticounterfeit Web site

Go to

www.hp.com/go/anticounterfeit

when you install an HP toner cartridge and the control-panel message

indicates the cartridge is non-Original HP supplies. HP will help determine if the cartridge is genuine and take

steps to resolve the problem.

Your toner cartridge might not be a genuine HP toner cartridge if you notice the following:

The supplies status page indicates that a non-Original HP supply is installed.

You are experiencing a high number of problems with the cartridge.

The cartridge does not look like it usually does (for example, the packaging differs from HP packaging).

Data stored on the toner cartridge

The HP toner cartridges used with this product contain a memory chip that assists in the operation of the

product.

In addition, this memory chip collects a limited set of information about the usage of the product, which might

include the following: the date when the toner cartridge was first installed, the date when the toner cartridge was

last used, the number of pages printed using the toner cartridge, the page coverage, the printing modes used,

any printing errors that might have occurred, and the product model. This information helps HP design future

products to meet our customers' printing needs.

The data collected from the toner cartridge memory chip does not contain information that can be used to

identify a customer or user of the toner cartridge or their product.

HP collects a sampling of the memory chips from toner cartridges returned to HP's free return and recycling

program (HP Planet Partners:

www.hp.com/recycle

). The memory chips from this sampling are read and studied

in order to improve future HP products. HP partners who assist in recycling this toner cartridge might have access

to this data, as well.

HP policy on non-Original HP supplies

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