1 preliminary considerations, 1 trademarks and copyright, 2 customer support – MRV Communications EM316SW-XY User Manual

Page 5: 3 specific document information, 4 latest revision and related documents

Advertising
background image

Fiber Driver

®

EM316SW-XY


PN 1288003-001, Rev D2

iv

1 Preliminary Considerations

1.1 Trademarks and Copyright


All trademarks are the property of their respective holders.

MRV Communications reserves the right to make changes to technical specifications and
documentation without notice in order to improve reliability, function, or design. The user assumes
sole responsibility for applying the information supplied herin.

Copyright © 2008 by MRV Communications, Inc. All rights reserved.

1.2 Customer Support


Before contacting customer support, look for software updates, technical specifications, and
frequently asked questions (FAQ) online at the MRV support website:

http://service.mrv.com

.

The website includes information regarding software updates, technical specifications, frequently
asked questions (FAQ), and contact information.

Contact help online by sending email to

[email protected]

or through the website request link at

http://service.mrv.com/support/forms/supportcall.cfm

.


MRV customer support telephone numbers:

MRV Americas (US, Canada, Latin America)

+1-800-435-7997 or +1-978-952-4888

MRV Europe

+49-6105-2070

MRV International

+972-4-993-6200


Include the following important information when opening a support case.

• Site ID or company name

• Contact information

• Model or product name

• Serial number

• Top assembly revision (see label on device)

• Brief problem or question including a description of the host network environment
• Attenuation data for applicable high-speed fiber links

• Urgency of the issue

1.3 Specific Document Information


Document Number:

P/N 1288003-001, Rev D2

Document:

EM316SW-XY User Guide

Release Date:

December 12, 2008 1:36:06 PM

1.4 Latest Revision and Related Documents


The latest revision of MRV documents may be found at:

http://www.mrv.com

.

MRV produces Release Notes for Fiber Driver modules as required.

Advertising