Part 4. business feature package, System features, Business feature package – Samsung OFFICESERV 7100 User Manual

Page 31

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Account Code Entry

Forced - Verified

Forced - Not Verified

Voluntary

Account Code Key

Account Code Key - One Touch

Administrator Program Key

All Call Voice Page

Attention Tone

Audio Message with Alarm

(Timer) Reminder

Authorization Codes

Forced

Voluntary

Auto Answer on CO

Auto Attendant†

Automatic Call Distribution (ACD)

Automatic Hold

Background Music

Branch Group

Call Activity Display

Call Center

Agent Busy/Manual Wrap-Up Key

Agent PIN (ID) Numbers

Agent Login & Logout

Automatic Logout

Automatic Wrap-Up Timer

Priority Call Queuing

Embedded Reporting Package

Agent Statistics

Call Statistics

Group Supervisors

Printed Reports

OfficeServ DataView

UCD Statistics

UCD Monitoring

Wall-Style Display Windows

Call Costing

Call Forwarding

All Calls

Busy

No Answer

Busy/No Answer

Forward DND

Follow Me

External

To Voice Mail

Preset Destination

Preset Forward Busy

Call Hold

Exclusive

System

Remote

Call Park and Page

Call Pickup

Directed

Groups

Established

Call Recording

Call Waiting/Camp-On

Caller ID Features

Name/Number Display

Next Call

Save Caller ID Number

Store Caller ID Number

Inquire Park/Hold

Caller ID Review List

Investigate

Abandon Call List

Caller ID on SMDR

Number to Name Translation

Caller ID to PSTN

Caller ID to Analog Port

Caller Identification†

Caller ID

Calling Line Identification (CLI)

PRI

Centrex/PBX Use

Chain Dialing

Chain Forward

Class of Service

Common Bell Control

Computer Telephony Integration (CTI)

OfficeServ™ Link

OfficeServ™ DataView

OfficeServ™ EasySet

OfficeServ™ Call

OfficeServ™ Operator

OfficeServ™ Softphone

Conference

Conference Group

Customer Set Relocation

Data Security

Database Printout

Daylight Saving Time-Automatic

Dialed Number Identification Service (DNIS)

Direct In Lines

Direct Inward Dialing (DID) T1

DID Call Limit

Direct Inward System Access (DISA)

Direct Trunk Selection

Directory Names

DISA Security

Distinctive Ringing

Door Lock Release (Programmable)

Door Phones

Executive Barge-In (Override)

With Warning Tone

Without Warning Tone

Trunk Monitor or Service Observing

External Music Interfaces

External Page Interfaces

Flash Key Operation

Flexible Numbering

Group Busy Setting

Hot Desking (ITP Keysets)

Hot Line

In Group/Out of Group

Incoming Call Distribution

Incoming/Outgoing Service

Individual Line Control

IP Keysets

ISDN Service

Primary Rate Interface (PRI)

LAN Interface

Least Cost Routing

Live System Programming

From any Display Keyset

With a Personal Computer

Meet Me Page and Answer

4.1

PART 4. BUSINESS FEATURE PACKAGE

SYSTEM FEATURES

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