Exclusive hold, Group listening, Headset operation – Samsung OFFICESERV 7100 User Manual

Page 63: Hearing aid compatible, Line queuing with callback, Line skipping, Loud ringing interface, Manual signalling, Message waiting light/indication, Mute microphone/handset

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EXCLUSIVE HOLD

Pressing HOLD twice will hold a call exclusively at a station so no other station can pick up that call. Intercom
calls are automatically placed on exclusive hold. Exclusive hold for trunk calls can be denied in class of serv-
ice.

GROUP LISTENING

This feature allows users to turn on the speaker while using the handset. It allows a group of people to listen
to the distant party over the speaker without the microphone turned on.

HEADSET OPERATION

Every keyset can be programmed to allow the use of a headset. In the headset mode, the hookswitch is dis-
abled and the ANS/RLS key is used to answer and release calls. Keyset users may turn headset operation
ON/OFF by keyset programming or more easily by pressing the headset ON/OFF key. The headset key lights
steady red when the keyset is in headset mode.

HEARING AID COMPATIBLE

All OfficeServ 7100 keysets are hearing aid compatible as required by Part 68 of the FCC requirements.

LINE QUEUING WITH CALLBACK

When the desired outside line is busy, the user can press the CALLBACK key or dial the access code to place
his/her station in a queue. The user will be called back when the line is available (a maximum of 32 callbacks
are allowed system-wide at one time including busy station and busy trunk).

LINE SKIPPING

When the user is talking on an outside line and the automatic hold feature is turned off, he/she may press an
idle line key and skip to that line without causing the previous call to go on hold.

LOUD RINGING INTERFACE

The MIS daughter board provides an audible ring tone output. This can be connected to a paging system or
single loud speaker to provide loud ring tone for a specific station only. The tone is preset and can not be
changed.

MANUAL SIGNALLING

Keysets can signal each other via a programmable key.This allows one station to alert another without estab-
lishing a voice conversation. Each press of the key results in a 500 milliseconds of ring tone being set to the
intended station. An individual manual signaling key must be programmed for each station to be signaled.

MESSAGE WAITING LIGHT/INDICATION

When calling a station and receiving a busy signal or the no answer condition, the caller can leave an indica-
tion that a message is waiting. The message button will flash red at the messaged keyset. A single line phone
connected to a 4SLM or 16MWSLI will have a message light. Five message waiting indications can be left at
any station.

MUTE MICROPHONE/HANDSET

Any keyset user can mute the keyset’s handset transmitter by pressing the MUTE key. In addition, keyset users
can also mute the keyset microphone while the keyset is in speakerphone mode.

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