Samsung OFFICESERV 7100 - Manual (Page 79)

FOLLOW ME
If authorized to do so, a subscriber can choose to have callers that reach their voicemail box to be forwarded
to another destination, such as a cell phone. The OfficeServ 7100 will dial the new destination and prompt
the subscriber to accept or reject the call. If the subscriber is not reached or chooses to reject the call, the
caller will be sent to the subscriber’s voicemail box.
GROUPING / SORTING OF MESSAGES
If authorized to do so, a subscriber can choose to have callers that reach their voicemail box to be forwarded
to another destination, such as a cell phone. The OfficeServ 7100 will dial the new destination and prompt
the subscriber to accept or reject the call. If the subscriber is not reached or chooses to reject the call, the
caller will be sent to the subscriber’s voicemail box.
GROUP MAILBOXES
The OfficeServ 7100 provides the ability to create voicemail boxes that are associated to a station group
rather than a single station.
INDIVIDUALLY DEFINED MAILBOXES AND STATIONS
The OfficeServ 7100 allows creation of voicemail boxes that do not have associated stations. This is ideal for
creating announcement mailboxes or for allowing remote users to have voicemail without actually being a
part of the phone system.
KEYSET DISPLAY AND SOFT KEY SUPPORT
For subscribers who have a station equipped with a display the OfficeServ 7100 voicemail application can
provide additional functionality. The display will be used to display notification of new messages. Also, when
navigating the voicemail options the display will enable special soft key commands for faster navigation
through the system.
MAILBOX BACKUP AND RESTORE
The customer can backup mailbox data for archiving and restoration purposes.
MESSAGE DELIVERY OPTIONS
When creating a quick memo or messaging another subscriber a subscriber may set any of a number of pri-
ority delivery options. Messages can be flagged any of the following: Urgent Priority, Return Receipt Request,
Callback Request, Private, or Reply Required.
MESSAGE LENGTH CONTROLS
The administrator can configure many options to control the usage of disk space in the OfficeServ 7100
voicemail. These options include setting the maximum number of messages a mailbox can take, the maxi-
mum greeting length a subscriber can record, and the maximum length of messages left by a caller. The
administrator can even configure an entire mailbox to be automatically deleted after a certain period of time.
These options help to more efficiently manage message storage space and prevent abuse of the system. The
maximum voice mail message length capability is 2.5 hours.
MESSAGE NOTIFICATION
The OfficeServ 7100 voicemail can alert subscribers of messages in a variety of ways. In addition to the nor-
mal keyset indicator, the subscriber can be notified via: cell phone, pager, and e-mail. Any or all of these
options can be enabled. This allows subscribers a great deal of flexibility in how and where they receive their
messages.
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