Appointment reminder, Automatic hold, Automatic privacy – Samsung OFFICESERV 7100 User Manual

Page 61: Background music, Busy station callback, Busy station indications (blf), Call coverage key, Call forwarding

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APPOINTMENT REMINDER

When programmed for a specific time, a keyset will sound a distinctive ring to remind the user of meetings
or appointments. Alarms can be set for “today only” or for every day at the same time. Up to three alarms may
be set at each keyset. Display keysets can program a message to be displayed when the alarm rings. Non-dis-
play keyset users must have the system administrator program messages for them.

AUTOMATIC HOLD

Station users can enable or disable automatic hold at their keysets. While a user is engaged on an outside
(C.O.) call, pressing another trunk key, route key or CALL button automatically puts the call on hold when this
feature is enabled. Pressing TRSF, CONFERENCE, PAGE or a DSS key will always automatically place the call on
hold. This type of automatic hold is not a user-selectable option. Intercom calls can be automatically held if
Intercom Auto Hold is set to ON for the entire system.

AUTOMATIC PRIVACY

All conversations on outside lines and intercom calls are automatically private. The privacy feature can be
turned off on a per-line basis.

BACKGROUND MUSIC

Keyset users may choose to hear music through their keyset speakers when optional external sources are
installed. Each user may adjust this level by the use of a volume control program at the selected keyset.

BUSY STATION CALLBACK

When reaching a busy station, callers may request a callback by pressing one button or dialing a code. The
system rings the caller back when that station becomes idle (a system-wide maximum of 100 callbacks are
allowed at one time including busy station and busy trunk).

BUSY STATION INDICATIONS (BLF)

DSS/BLF keys may be assigned to any keyset or add-on module. These buttons will be off when the station is
idle, light red when that station is in use and flash distinctively when that station is in the DND mode.The sys-
tem can be programmed to allow the DSS keys to be used to pickup calls at other keysets. In a network of
systems use the NS key to indicate BLF function for a station in some other node.

CALL COVERAGE KEY

These keys (buttons) provide a convenient way to cover calls ringing at other stations. Keyset users can have
one or multiple call coverage keys programmed for a station. These buttons flash when a new call or recall is
ringing at the programmed station. In addition, a call coverage delay ring time can be programmed to pro-
vide an audible ring tone either immediately or delayed from 1 to 250 seconds. Call coverage keys only flash
and ring when the covered station is idle. When the covered station is off hook the call coverage key lights
red to indicate a busy condition.

CALL FORWARDING

Station users can forward internal and outside calls to other destinations immediately (Forward All), when
busy (Forward Busy) or if not answered in a programmable number of seconds (Forward No Answer). These
forward destinations can all be different. Once a destination has been programmed, it can be turned on and
off with a programmable key. Forward All takes priority over Busy and No Answer conditions.

In addition to the three usual methods of forwarding described above, a fourth option called Follow Me is
available. This option allows a station user to set a Forward All condition from his/her station to another sta-

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