Voice calls – Phonetics IMS-4000 User Manual

Page 65

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Voice Calls

For most voice calls you can simply enter the telephone number of the person you want called.
Consider the location of the IMS-4000 Host when entering the number. If an area code is required
to call from the Host to your telephone, be sure to include it.

Examples:
no area code required: 555-1234
Area code required: (610)-555-1234
1 + area code required: 1-(610)-555-1234

You can also include additional codes within the telephone number. Listed below are the special
code letters and a description of each:

p = 2-second pause
w = wait for answer
b = blind dialing (makes the unit dial and start speaking the message without requesting that

a key be pressed)

! = flashes the phone line (momentary hang-up and reconnect, useful in some PBX systems)

These codes can be useful if you want to call an extension within a business. For example, suppose
your office was answered by an auto-attendant, but you know that if you dialed the extension the
call would be transferred. In this case you can program the telephone number, insert a w to wait for
the auto-attendant to answer, and then add the extension you want dialed.

Example: 555-1234-w-170 {Extension 170 will be dialed after the auto-attendant answers}

Numeric Pager Calls

The IMS-4000 can send alarm messages to numeric pagers. It will automatically send its ID tele-
phone number when dialing to a numeric pager. All you have to do is enter the telephone number of
your pager. Be sure to include the (area code) or 1 + (area code), as necessary.

Example: (301)565-2300

If your pager service is answered by a voice-prompted message, or if your pager service allows
only a few seconds to enter a number before disconnecting, you will need to enter the telephone
number differently. In this case, enter the pager telephone number + two or more pauses + the Host
ID telephone number + #.

Example: (301)565-2300-pp-844-1900-#

Alphanumeric Pager Calls

The unit can dial alphanumeric pagers to send alarm messages. The IMS-4000 uses industry stan-
dard TAP protocol, which is supported by most pager systems. The IMS-4000 will send the type of
alarm, the name of the Host or Node, the Input name, the current value, the programmed high or
limit, and the time of the alarm. To program an alphanumeric pager destination, enter the pager ser-
vice data/modem phone number followed by the letter A and then the pager ID.

Example: (610)555-4500-A-0504099

Contact your pager company if you do not know the data/modem telephone number or the pager ID
for your alphanumeric pager.

Chapter 2: Software

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