Updating firmware – Phonetics IMS-4000 User Manual

Page 84

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Manually Forcing History Downloads

You can manually force full history downloads at any time. As previously stated, if you’re on a
dialup connection, you may choose to disable auto updates, and need to download the data periodi-
cally. To do this, go to your main IMS menu and right-click on History in the tree diagram.
Select Force Full Eventlog Download to manually download the Eventlog or Select Full Datalog
Download
to manually download the current datalog.

Figure 57: A manual Datalog Download in progress

Updating Firmware

From time to time Firmware updates will become available to add features or improve the perfor-
mance of your IMS-4000. Most Firmware updates will be included as part of a complete IMS-
4000 installation upgrade. Check the IMS-4000 website (www.sensaphone.com/support-4000.html)
for the latest information on updates. If you register your unit you will always be informed of the
latest features, enhancements, and corrections.
To check the version of Firmware in your IMS-4000, right-click on the Hostname and select
Version Info. The following screen will appear.

Figure 58: Version Info Screen

The IMS-4000 unit firmware comprises four files: BootSys version, IMS4k OS version, System
Support version,
and VoiceWare version. This screen includes functions to upload new firmware
and restart the system. Always follow the instructions included with the new firmware files prior
to installing any new versions. (Note that the Node firmware is installed separately on the Node
Diagnostics screen.)

IMS-4000 Manual

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