Appendix d introduction for troubleshooting – Planet Technology IDL-2402 User Manual

Page 371

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Appendix D Introduction for Troubleshooting

This chapter describes instructions for the IDL-2402 system problems. These procedures

may require the presence of technicians at remote IDL-2402 system sites and plus an

operator at PC to monitor system alarms by console during maintenance.

Resolving Problems Indicated Through LEDs

This section describes what to do to solve problems indicated by LEDs on the system front

panel.

Problems Indicated by LEDs

LED

Activity

Problem

Action

Not lit even though

DSLAM is powered

up

There is a power up

problem with the

system.

Troubleshoot the DSLAM for power

up problems; see troubleshooting

section.

SYS

Red

Self-test failed. There is

a functional problem

with the system.

Replace the DSLAM.

Red

Major alarm set

See troubleshooting section

Red-Flash

Major and Minor alarm

set

See troubleshooting section.

ALM

Yellow

Minor alarm set

See troubleshooting section.

Resolving Problems Indicated Through Alarms

Alarms of the system are viewed through CLI and Web GUI.

If an alarm indicates a problem, please refer to troubleshooting procedures section.

Troubleshooting Procedures for the IDL-2402

When you follow a troubleshooting procedure, start from the first step of the procedure. If

the first step does not solve the problem, proceed to the next step; keep going through the

steps until the problem is solved. Use the following table to find out the appropriate

procedure for troubleshooting the listed problems.

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