Troubleshooting (cont’d) – Reliance Water Heaters 606 User Manual

Page 33

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33

Troubleshooting (cont’d)

PROBLEM

CAUSE

SOLUTION

Blower will not run.
A) “ON/OFF” control switch turned off.

Turn switch to the “ON” position.

B) Blower unplugged.

Plug blower back into 115 VAC. outlet.

C) No power at outlet.

Repair service to outlet.

D) Thermostat defective.

Replace thermostat.

E) Control harness defective.

Replace control harness.

F) High limit control circuit open.

Replace ECO.

NOT ENOUGH

G) Blower motor defective.

Replace Blower Assembly.

HOT WATER

Thermostat problems.
A) Thermostat set too low.

Set temperature control higher.

B) Thermostat or ECO defective.

Replace thermostat or ECO as required.

Others
A) Heater undersized.

Reduce hot water use.

B) Low gas pressure.

Contact dealer.

C) Incoming water is unusually cold.

Allow more time for heater to reheat.

D) Leaking hot water pipes or fixtures.

Have plumber check and repair leaks.

A) Defective air flow restrictor.

Take unit out of service immediately, call a
service representative.

B) Not enough dilution air to mix with

Proper dilution air must be provided for comb-

flue gases in inlet elbow.

ustion and dilution of flue temp. Refer to “INSTAL-

VENT PIPE TOO HOT

LING THE NEW WATER HEATER” section.

(ABOVE 170˚F)

C) Dilution air too hot for mixing with

Supply air is too hot. Check for heat sources

flue gases.

around intake terminal and blockage of
dilution air leg.

D) Wrong burner orifice.

Install correct orifice.

A) Dirt in burner ports

Turn off heater and gas, clean burner head.

B) Combustion air path restricted.

Check intake venting arrangements for

YELLOW FLAME

obstructions.

C) Not enough dilution air for proper

Check Intake venting arrangement for

combustion.

obstructions.

A) Water on the floor under heater.

See “CONDENSATION” section.

CONDENSATION

B) Water dripping from blower assembly. Provide drip “TEE” to catch condensation from

horizontal section of exhaust vent close to
blower assembly.

Improperly sealed, hot or cold supply

connections, relief valve, drain valve

Tighten threaded connections.

WATER LEAKS

or thermostat threads.
Leakage from other appliances or water

Inspect other appliances near water heater.

lines.
Condensation of flue products.

See “CONDENSATION” section.

Thermal expansion in closed water

Install thermal expansion tank (DO NOT plug

LEAKING T&P

system.

T&P valve).

Improperly seated valve.

Check relief valve for proper operation

(DO NOT plug T&P valve).

HOT WATER ODORS

High sulfate or mineral content in

Drain and flush heater thoroughly then refill.

(Refer to CATHODIC

water supply.

PROTECTION

Bacteria in water supply.

Chlorinate water supply.

WATER TOO HOT

Thermostat set too high.

Refer to TEMPERATURE REGULATION.

WATER HEATER SOUNDS

Condensation dripping on burner.

See “CONDENSATION” section.

SIZZLING-RUMBLING

Sediment at bottom of heater tank.

Clean sediment from tank. Refer to DRAINING

instruction in Maintenance section of manual.

SOOTING

Improper combustion.

Refer to COMBUSTION AIR AND VENTILATION

on pages 8 and 9.

HEATER LIGHTS BUT

Outlet polarity is reversed.

Test polarity and correct.

GOES OUT IN 4-5

SECONDS

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