Warranty/disclaimer, Return requests/inquiries – Omega WI8XX-U User Manual

Page 91

Advertising
background image

WARRANTY/DISCLAIMER

OMEGA ENGINEERING, INC. warrants this unit to be free of defects in materials and workmanship for a period of one (1) year

from the date of purchase. In addition to OMEGA’s standard warranty period, OMEGA Engineering will extend the warranty

period for one (1) additional year if the warranty card enclosed with each instrument is returned to OMEGA.
If the unit malfunctions, it must be returned to the factory for evaluation. OMEGA’s Customer Service Department will issue an

Authorized Return (AR) number immediately upon phone or written request. Upon examination by OMEGA, if the unit is found

to be defective, it will be repaired or replaced at no charge. OMEGA’s WARRANTY does not apply to defects resulting from any

action of the purchaser, including but not limited to mishandling, improper interfacing, operation outside of design limits,

improper repair, or unauthorized modification. This WARRANTY is VOID if the unit shows evidence of having been tampered

with or shows evidence of having been damaged as a result of excessive corrosion; or current, heat, moisture or vibration;

improper specification; misapplication; misuse or other operating conditions outside of OMEGA’s control. Components which

wear are not warranted, including but not limited to contact points, fuses, and triacs.
OMEGA is pleased to offer suggestions on the use of its various products. However, OMEGA neither assumes

responsibility for any omissions or errors nor assumes liability for any damages that result from the use of its

products in accordance with information provided by OMEGA, either verbal or written. OMEGA warrants only that the

parts manufactured by it will be as specified and free of defects. OMEGA MAKES NO OTHER WARRANTIES OR

REPRESENTATIONS OF ANY KIND WHATSOEVER, EXPRESS OR IMPLIED, EXCEPT THAT OF TITLE, AND ALL

IMPLIED WARRANTIES INCLUDING ANY WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR

PURPOSE ARE HEREBY DISCLAIMED. LIMITATION OF LIABILITY: The remedies of purchaser set forth herein are

exclusive, and the total liability of OMEGA with respect to this order, whether based on contract, warranty, negligence,

indemnification, strict liability or otherwise, shall not exceed the purchase price of the component upon which liability

is based. In no event shall OMEGA be liable for consequential, incidental or special damages.
CONDITIONS: Equipment sold by OMEGA is not intended to be used, nor shall it be used: (1) as a “Basic Component”

under 10 CFR 21 (NRC), used in or with any nuclear installation or activity; or (2) in medical applications or used on

humans. Should any Product(s) be used in or with any nuclear installation or activity, medical application, used on

humans, or misused in any way, OMEGA assumes no responsibility as set forth in our basic WARRANTY/DISCLAIMER

language, and, additionally, purchaser will indemnify OMEGA and hold OMEGA harmless from any liability or damage

whatsoever arising out of the use of the Product(s) in such a manner.

RETURN REQUESTS/INQUIRIES

Direct all warranty and repair requests/inquiries to the OMEGA Customer Service Department. BEFORE RETURNING

ANY PRODUCT(S) TO OMEGA, PURCHASER MUST OBTAIN AN AUTHORIZED RETURN (AR) NUMBER FROM

OMEGA’S CUSTOMER SERVICE DEPARTMENT (IN ORDER TO AVOID PROCESSING DELAYS). The assigned AR

number should then be marked on the outside of the return package and on any correspondence.
The purchaser is responsible for shipping charges, freight, insurance and proper packaging to prevent breakage in

transit.

FOR WARRANTY RETURNS, please have the following

information available BEFORE contacting OMEGA:
1. Purchase Order number under which the product was

PURCHASED,

2. Model and serial number of the product under warranty,

and

3. Repair instructions and/or specific problems relative to

the product.

FOR NON-WARRANTY REPAIRS, consult OMEGA for current

repair charges. Have the following information available

BEFORE contacting OMEGA:
1. Purchase Order number to cover the COST of the repair,
2. Model and serial number of product, and
3. Repair instructions and/or specific problems relative to the

product.

OMEGA’s policy is to make running changes, not model changes, whenever an improvement is possible. This affords our

customers the latest in technology and engineering.
© Copyright 2010 OMEGA ENGINEERING, INC. All rights reserved. This document may not be copied, photocopied,

reproduced, translated, or reduced to any electronic medium or machine-readable form, in whole or in part, without the prior

written consent of OMEGA ENGINEERING, INC.
TRADEMARK NOTICE:

®

,

omega.com

®

,

, and

®

are Trademarks of OMEGA ENGINEERING, INC.

PATENT NOTICE: This product is covered by one or more of the following patents: U.S. Pat. No. Des. 336,895; 5,274,577/

CANADA 2052599; 2052600 / ITALY 1249456; 1250938 / FRANCE BREVET No. 91 12756 / SPAIN 2039150; 2048066 / UK

PATENT No. GB2 249 837; GB2 248 954 / GERMANY DE 41 34398 C2. Other US and International Patents pending or

applied for.

Advertising