15 – troubleshooting – Tascam HS-4000 User Manual

Page 94

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94

TASCAM HS-4000

15 – Troubleshooting


If the operation of this unit becomes irregular, please check the
following things before requesting repair.
If the following measures do not resolve the problem, contact
the store where you purchased the device or a TEAC Repair
Center.

● Power does not turn on.


● Confirm that the power plug, for example, is connected

completely.

● Media is not recognized.


● Confirm that the CF card is securely inserted into the CF slot.
● Pause recording or playback.

● The unit controls do not function.


● Is the panel lock function ON?

● Playback is not possible.


● Confirm that the file is of a compatible sampling frequency

(44.1/47.952/48/48.048/88.2/96 kHz, 47.952/48.048: 48 kHz
±0.1% pull-down/pull-up) and bit rate (16/24).

● There is no sound.


● Reconfirm the connections of your monitoring system and

check the level of your amplifier.

 On the

MONITOR MIXER

page of the

MIXER SETUP

screen,

check that the monitor level settings (level knob settings) are
not all the way down.

● When using a TASCAM RC-HS32PD remote controller (sold

separately), confirm that the fader is not lowered.

● If you cannot hear the input signal, arm the recording and turn

input monitoring ON.

● If you cannot hear the playback sound, turn input monitoring

OFF.

● Check the online function and online playback mode settings.

 On the

SETUP

page of the

MIXER SETUP

screen, check that

the

Monitor Mute by Online

item is not ON. (If it is ON,

the monitoring signal is muted when online.)

● Recording is not possible.


● Reconfirm connections.
● Adjust the recording levels.
● If the CF card does not have enough capacity, erase unneeded

data and increase the amount of open space or change the CF
card.

● If the maximum number of recordable takes or the maximum

take number has been reached, change the recording session.

● If the total number of items in the folder, including files and

subfolders/directories, is too large, change the recording
session.

● Setting changes are not remembered.


● This unit backs up settings whenever the CF card selection is

changed, a project, session or take is loaded, and playback or
recording occurs. After startup, if none of these actions is
conducted, settings might not be backed up even if they are
changed.

● I hear noise.


● Confirm that none of the cables have problems.

● The touch panel does not work properly.


● Do not use commercially-available protective film for LCD

screens on the touch panel.

● Confirm that the panel lock function is not engaged and

locking the display.

● I cannot create a new project.


● Confirm that a project with the same name does not already

exist.

● If the amount of space remaining on the CF card is too small, a

new project cannot be created. Erase unnecessary data and
then try again.

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