Toshiba Strata CS - Manual (Page 247)

S TRATA CS C LIENT U SER G UIDE I-13
BETA DOCUMENT - PRELIMINARY & CONFIDENTIAL
recording calls ,
10-11
routing list
active ,
14-9
creating
for individual callers
,
14-8
matching active routing list with active
greeting ,
14-14
standard ,
14-8
to call workgroup ,
14-13
using greetings with ,
14-14
routing lists ,
14-7
designating the active routing list ,
14-9
scheduling e-mail notification ,
12-7
sharing your calls with other users ,
10-15
showing or hiding columns in Client views ,
18-11
station ID ,
7-4
TeleVantage Server name ,
7-4
turning off prompt for caller’s name if you have
caller ID ,
18-5
unavailable Client views ,
7-8
using call rules to handle incoming calls ,
16-2
viewing inbound or outbound calls only in Call
Log ,
13-5
sharing
calls ,
10-15
viewing ,
10-15
contacts ,
15-7
voice messages ,
12-14
viewing ,
7-21
sharing calls ,
10-15
sharing contacts ,
15-7
sharing voice messages ,
12-14
shortcut menus, using ,
7-10
shortcuts, creating speed dial shortcuts ,
11-7
signing in and out ,
17-3
silent hold, using ,
4-8
speakers, using to play caller’s name ,
10-13
speed dial
returning call from Call Log view ,
13-6
speed dialing
creating shortcuts ,
11-7
station ID
changing ,
7-4
Strata CS
Internet capabilities ,
1-3
with contact management software ,
1-3
Strata CS Server, changing to another machine ,
7-4
stutter dial tone
defined ,
5-2
indicating new message ,
12-4
supervising call transfer
with the Client ,
10-9
with the phone ,
4-6
supervisor, in call center ,
17-2
support, technical ,
1-4
switches on command line for logging on ,
B-1
switching between two calls ,
3-4
system tray, new message button ,
12-4
T
taking notes on a call ,
10-13
TAPI Service Provider, using with Strata CS ,
1-3
TAPI-compatible contact manager ,
15-3
technical support ,
1-4
,
1-6
telephone commands
* commands (table) ,
A-2
,
A-3
call forwarding ,
14-3
call handling commands ,
A-2
hold menu, listed ,
4-5
language, changing telephone commands ,
18-3
quick call menu (table) ,
A-2
,
A-3
quick reference ,
A-1
using at remote phone ,
6-4
voice mail/account menu ,
A-6
telephone, changing station ID of ,
7-4
title, voice ,
18-2
transferring a call
abort because recipient declines ,
4-6
as final action of routing list ,
14-12
between two Centrex/PBXs ,
14-6
blind transfer ,
10-9