Toshiba Strata CS - Manual (Page 90)

8-6 S TRATA CS C LIENT U SER G UIDE
BETA DOCUMENT - PRELIMINARY & CONFIDENTIAL
Selecting a personal status______________________________
This section explains how to select a personal status:
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In the Client
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On the phone
Selecting a personal status in the Client
Use any of the following methods to select a personal status in the Client:
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Click the Personal Status button on the status bar, and then choose a
status.
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Choose Tools > Personal Status and then choose a status.
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In the Personal Status view, select a status and then choose Actions > Set
as Active .
You can configure a particular personal status to automatically open the Active
Settings dialog box whenever you select that personal status. Doing this makes it
easier for you to change your call forwarding or greeting each time that you select
that personal status. For example, you may want to specify a different forwarding
number every time you select the “Out of the Office” personal status. For more
information, see “Personal status and your active settings” on page 8-10.
Selecting a personal status on the phone
You can select a personal status on the phone in the following ways:
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Log in and press 6 1 . See “Selecting a personal status on the phone” on
page 5-7.
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For call center agent statuses, pick up the phone and press *51 through *53 .
Use these quick commands to sign in and out and go on break. See
“Signing in, signing out, and taking breaks” on page 17-3.
Notes:
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You can sign in by selecting either Available or
Available (Queue Only).
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You can sign out by selecting any status other than Available,
Available (Queue Only), or On Break.
Icon Status Description