Troubleshooting, Direct connect, Poor reception – Ultratec 4425 User Manual

Page 77

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Troubleshooting

Direct connect

Dialing does not work.

Make sure you have the right tone or pulse setting for your
telephone system.

The display says NO DIRECT CONNECT.

The Superprint 4425 is not properly connected to the telephone
line. Be sure the cord is firmly plugged into the Superprint 4425
and the telephone wall jack. You can also try using a different
telephone cord or wall jack.

Poor reception

The display shows all numbers, symbols, or unreadable
characters instead of words.

Press the

. If that does not help and you have a Turbo Code

connection, try changing from Turbo Code to Baudot code. Hold
down the

and

keys and press the

key to change to

Baudot code.

An incoming message does not make sense.

If you have a handset in the acoustic cups, press it firmly. The
telephone connection may be weak or the other TTY may be
sending the wrong signals. If you are using Baudot code, press the
sensitivity key (hold down the

key and press the

key). The

display says HIGH SENSITIVITY. Sensitivity returns to normal
when you press the sensitivity key again or when you turn off the
Superprint 4425.

S

Ctrl

B

Shift

Ctrl

Spacebar

CARE & REPAIR • 75

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