Appendix c. troubleshooting, C.1 power/led status troubleshooting, C.2 serial console troubleshooting – SENA Rhio10 User Manual

Page 79

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Appendix C. Troubleshooting

C.1 Power/LED Status Troubleshooting

Problem

Cause

Action

Power LED does not
light up

Power

cable

is

not

connected

Check

power

connection.

Rhio10’s

power

specification is DC 9V~48V.

Ethernet cable is not
connected

Check Ethernet cable connection

Link LED does not
light up

Invalid Ethernet cable
is used

There are two types of Ethernet cables: Straight-
through cable and crossover cable. If you are
using an Ethernet hub, use straight-through
cable. If direct connection between the RHIO10
and remote host is used, use crossover cable
instead.

ACT LED does not
blink

Invalid IP configuration Check IP configuration parameters

C.2 Serial Console Troubleshooting

Problem

Cause

Action

Invalid serial cable

Be sure to use a serial console cable (null-modem
cable) for serial console

Invalid

serial

port

configuration of terminal
emulation program

Check serial port configuration of terminal emulation
program: 9600 bps, 8 Data bits, No parity, 1 stop bit,
Hardware flow control

Serial console is not
connected

Invalid

Console/Data

switch position

Be sure that Console/Data switch position is Console
side.

Cannot login to console Invalid username and/or

password

Use valid username and password. If username
and/or password are lost, perform factory default
reset using factory reset switch. Factory default value
of username and password are both admin

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