SENA Rhio10 - Manual (Page 80)

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C.3 Remote Console Troubleshooting
C.4 IP Address Troubleshooting
Problem Cause Action
Use serial console to find IP address Cannot find IP address
of the RHIO10
Use HelloDeviceManager program to probe the
RHIO10 on the network
C.5 DHCP Troubleshooting
Problem Cause Action
Cannot lease IP
address
DHCP server is not
working
Check if DHCP server is working correctly
IP address of the
RHIO10 is changed
DHCP server does not
extend lease time Check if DHCP server is working correctly
Problem Cause Action
The RHIO10 is not
assigned valid IP
address
Use serial console to assign valid IP address to the
RHIO10 Cannot connect to the
RHIO10 using telnet
Someone is using serial
console Exit serial console and retry telnet connection
Cannot login to console Invalid username and/or
password
Use valid username and password. If username
and/or password are lost, perform factory default
reset using factory reset switch. Factory default value
of username and password are both admin