Troubleshooting – Setra System SRCM User Manual

Page 42

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42

Error/Trouble Condition

Possible Cause

Solution

Display shows: "Factory Calibration

has been lost. Return to Factory for

Calibration".

Non-recoverable EEPROM check-

sum error of factory calibration data,

ER01.

Return unit to factory for calibration.

Display shows: "Setup information

has been lost. Loading Default Values

Please Wait...".

Recoverable EEPROM checksum er-

ror of unit setup configuration, ER02.

Unit will auto recover by rebooting

and then displaying message: "Setup

information has been lost, default

configuration loaded. User should

reconfigure." User should press OK/

Cancel (User Acknowledgement) so

that device enters into default screen.

User cannot enter into menus because

of password protection.

User has lost password.

Use default password "351".

SRCM does not come online

Two or more controllers have the

same MAC address.

Modify each duplicate address to a

unique number.

The MS/TP network has too many

devices.

Do not exceed the maximum number

of devices and maximum length al-

lowed by the EIA-485 specifications.

Too many devices were installed

without any repeaters.

Repeaters need to be installed as

specified in this document.

The MS/TP cable runs are broken.

Locate the break and correct the wir-

ing.

MS/TP connections at the module

were reversed.

Respect polarity of the wires on a

MS/TP network.

The SRCM does not have power.

Apply power to the SRCM.

Troubleshooting

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