Alps Electric MD-1300 - Manual (Page 152)

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Appendix
Printer does not print or stops while printing
Is the printer turned on?
Before printing make sure the printer is turned on.
Is the front cover closed correctly?
Make sure that the front cover is closed correctly.
Is the ready light off?
Press the ready / insert button and make sure that the ready light comes on.
Is the interface cable correctly connected?
After connecting the cable, make sure nothing is putting pressure on the
cable and tighten the fastening screws and clamps to secure the cable.
Is there a paper jam?
Remove the paper. If the paper is caught in the rollers, open the front
cover, push down on the release lever, and gently remove the paper. Make
sure there are no pieces of the paper left in the printer.
Are the settings in the application correct?
Recheck the printer settings in the application.
Is the printer driver correctly installed?
Install the MD-1300 printer driver from the CD-ROM.
Is the cable disconnected?
When one of the followings occurs, it is possible that the cable is broken or
disconnected.
1) The gauge in Print dialog box does not progress.
2) The “Printer Paper Tray is empty! Load Paper” message appears repeat-
edly.
Replace the cable with a new one.
Are you using a printer selection switch or a printer buffer?
With bi-directional interfaces, operation is sometimes unreliable when us-
ing printer switching boxes or printer buffers. If you are using a printer
selection switching box or printer buffer, use one-way communication.
Is your cable too long?
Do not use a cable that is longer than you need. The signals become more
unstable as the cable gets longer.
Are you using the wrong ink cartridges?
Use the correct ink cartridges. Do not use ink cartridges from other manu-
facturers.
Are the ink cartridges correctly installed?
Insert the ink cartridges in the holders with the ALPS logo (B side) face up.