Alps Electric MD-1300 - Manual (Page 153)

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Is the ribbon in one of the ink cartridges all used up?
When the ribbon in an ink cartridge has been spent, black and silver stripes
will be visible on the ribbon. Install a new ink cartridge. After replacing the
ink cartridge, printing will continue from where it left off.
Do you have enough hard drive space?
The MD-1300 requires work space on the hard disk when it prints. Keep
enough space open on the disk for the printer to operate. (After printing the
work space is released.)
Does the hard disk have areas where reading or writing are unreliable?
If there are areas on the hard disk where reading or writing are unreliable,
sometimes a printing error will occur and printing will stop. Periodically use
a utility like SCANDISK that comes with MS-DOS 6.0 (or later) or Windows
95 to prevent these problems.
Printing is light, distorted, or has gaps
Has one of ribbons separated from the head?
Stop the printing and reinstall all the ink cartridges. Take up any slack in the
ribbons. If a particular ink cartridge repeatedly causes problems try a dif-
ferent ink cartridge.
Is the head dirty?
Clean the head following the directions in this guide for cleaning the printer
and head. The platen often gets dirty at the same time as the head, so it is
recommended to clean the platen after cleaning the head.
Is the platen dirty?
Clean the platen following the directions in this guide for cleaning the printer
and platen. If anything is stuck to the platen, remove it, being careful not to
damage the platen. The platen often gets dirty at the same time as the
head so it is recommended to clean the platen as well as the head. If
cleaning the head and the platen does not work, contact the store where
you purchased the printer.
Are you using the correct ink cartridge for the chosen printing medium?
Use only Alps ink cartridges for the MD-1300 printer. When printing in color
on the glossy side of a greeting card, use only metallic ink cartridges. When
printing on transparencies, use only Alps Overhead Projector Transparency
Film (Letter/A4) (part number 106065-00 / 106065-00-EU).
Are you printing in 600 dpi on a rough or special surface (such as overhead
transparency film, iron-on transfer sheets, or back print film)?
Rough or specially treated surfaces may not allow Micro Dry TM ink to ad-
here well in high resolution printing modes, resulting in gaps or distortions.
In such a case, use halftone setting appropriate for the image.
Troubleshooting