HP LaserJet 5200 Printer series - Manual (Page 109)

● On the SYSTEM SETUP submenu (on the CONFIGURE DEVICE
menu) at the printer control panel, make sure that
PERSONALITY=AUTO.
● You might be missing a printer message that could help you solve the
problem. On the SYSTEM SETUP submenu (on the CONFIGURE
DEVICE menu) at the printer control panel, temporarily turn off the
CLEARABLE WARNINGS and AUTO CONTINUE settings. Then, print
the job again.
Step 4: Does the job print as expected?
YES Go to step 5.
NO
Print is garbled, or only a
portion of the page prints. Printing stops in the middle
of the job. Print speed is slower than
expected. A printer control panel
setting is not taking effect.
● Check that you are using
the correct printer driver.
(See
Printer drivers
on page 7 .)
● The data file sent to the
printer might be corrupt.
To test, try printing it on
another printer (if
possible), or try a
different file.
● Check the interface
cable connections. Test
the cable by trying it on
another computer (if
possible).
● Replace the interface
cable with a high-quality
cable (see
Part numbers
on page 145 ).
● Simplify the print job,
print at a lower
resolution, or install
more printer memory.
(See
Installing printer
memory on page 173 .)
● You might be missing a
printer message that
could help you solve the
problem. On the
SYSTEM SETUP
submenu (on the
CONFIGURE DEVICE
menu) at the printer
control panel,
temporarily turn the
CLEARABLE
WARNINGS and AUTO
● You might have pressed
Stop .
● Check that the power
supplied to the printer is
steady, and that it meets
printer specifications.
(See
Electrical
specifications
on page 158
.)
● Simplify the print job.
● Add more memory to the
printer. (See
Installing
printer memory
on page 173
.)
● Turn banner pages off.
(See your network
administrator.)
● Note that slower speeds
should be expected if
you are printing narrow
paper, printing from
tray 1, using the HIGH2
fuser mode, or have set
Small Paper Speed to
SLOW.
● Check settings in the
printer driver or program.
(The printer driver and
program settings
override printer control-
panel settings.)
ENWW Troubleshooting flowchart 97