100 chapter 7 problem solving enww – HP LaserJet 5200 Printer series User Manual

Page 112

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Print job is extremely slow.

Cause

Solution

The job might be very complex.

The maximum speed of the printer cannot be exceeded even
when more memory is added.

Printing speeds might be automatically reduced when printing
on custom-sized media.

Note: Slower speeds are expected when printing on narrow
paper, when printing from tray 1, or when using the HIGH2
fuser mode.

Reduce the complexity of the page or try adjusting the print-
quality settings. If this problem occurs frequently, add memory
to the printer.

You are printing a PDF or PostScript (PS) file but are using a
PCL printer driver.

Try using the PS printer driver rather than the PCL printer
driver. (You can usually do this from a software program.)

In the printer driver, Optimize for: is set to cardstock, heavy,
rough, or bond paper.

In the printer driver, set the type to plain paper (see

Controlling

print jobs on page 48

).

NOTE:

If you change the setting to plain paper, the print job

will print faster. However, if you are using heavy media, for best
results leave the printer driver set to heavy even though
printing might be slower.

Pages print, but are totally blank.

Cause

Solution

The sealing tape might still be on the print cartridge.

Remove the print cartridge and pull out the sealing tape.
Reinstall the print cartridge.

The file might have blank pages.

Check the file to make sure that it does not contain blank
pages.

The printer prints, but the text is wrong, garbled, or incomplete.

Cause

Solution

The printer cable is loose or defective.

Disconnect the printer cable and reconnect it. Try a print job
that you know works. If possible, attach the cable and printer
to another computer and try a print job that you know works.
Finally, try a new cable.

The wrong driver was selected in the software.

Check the software printer selection menu to make sure that
an HP LaserJet 5200L printer is selected.

The software program is malfunctioning.

Try printing a job from another program.

The printer does not respond when you select Print in the software.

Cause

Solution

The printer is out of media.

Add media.

The printer might be in the manual-feed mode.

Change the printer from manual-feed mode.

100 Chapter 7 Problem solving

ENWW

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