HP LaserJet 5200 Printer series User Manual

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Step 4: Does the job print as expected? ............................................................................ 97
Step 5: Does the printer select the trays? .......................................................................... 98

Solving general printing problems ...................................................................................................... 99
Control-panel message types ........................................................................................................... 102
Control-panel messages .................................................................................................................. 103
Guidelines for using paper ............................................................................................................... 115
Printing special pages ...................................................................................................................... 116
Common causes of jams .................................................................................................................. 117
Jam locations ................................................................................................................................... 118

Jam recovery ................................................................................................................... 118

Clearing jams ................................................................................................................................... 119

Clearing jams from the input-tray areas ........................................................................... 119
Clearing jams from the print-cartridge area ..................................................................... 120
Clearing jams from the output-bin areas .......................................................................... 122
Solving repeated jams ..................................................................................................... 123

Troubleshooting print-quality problems ............................................................................................ 125

Print-quality problems associated with media .................................................................. 125
Print-quality problems associated with the environment .................................................. 125
Print-quality problems associated with jams .................................................................... 125
Image defect examples .................................................................................................... 125
Light print (partial page) .................................................................................................. 127
Light print (entire page) ................................................................................................... 127
Specks ............................................................................................................................ 128
Dropouts ......................................................................................................................... 128
Lines ............................................................................................................................... 129
Gray background ............................................................................................................ 129
Toner smear ................................................................................................................... 130
Loose toner ..................................................................................................................... 130
Repeating defects ........................................................................................................... 131
Repeating image ............................................................................................................. 131
Misformed characters ..................................................................................................... 131
Page skew ....................................................................................................................... 132
Curl or wave .................................................................................................................... 132
Wrinkles or creases ........................................................................................................ 133
Vertical white lines .......................................................................................................... 133
Tire tracks ....................................................................................................................... 134
White spots on black ....................................................................................................... 134
Scattered lines ................................................................................................................ 134
Blurred print .................................................................................................................... 135
Random image repetition ................................................................................................ 135

Troubleshooting common Windows problems ................................................................................ 137
Troubleshooting common Macintosh problems ................................................................................ 138
Troubleshooting Linux problems ...................................................................................................... 140
Troubleshooting common PostScript problems ................................................................................ 141

ENWW

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