106 chapter 7 problem solving enww – HP LaserJet 5200 Printer series User Manual

Page 118

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background image

Control panel message

Description

Recommended action

40 BAD SERIAL TRANSMISSION

alternates with

To continue press

A serial data error (parity, framing, or line
overrun) has occurred while the printer was
receiving data.

1.

Press

to continue printing.

NOTE:

Data will be lost.

2.

If the message persists, contact
HP Support.

41.3 UNEXPECTED SIZE IN TRAY X

alternates with

LOAD TRAY X <TYPE> <SIZE>

Media is loaded that is longer or shorter in the
feed direction than the size configured for the
tray.

1.

Press

to print from a different tray.

2.

To print from the current tray, load the
tray with the size and type indicated.

Ensure that all trays are configured correctly
before printing again. See

Configuring trays

on page 53

for more information.

41.5 UNEXPECTED TYPE IN TRAY X

alternates with

LOAD TRAY X <TYPE> <SIZE>

The printer senses a different media type
than what is configured in the tray.

1.

Press

to print from a different tray.

2.

To print from the current tray, load the
tray with the size and type indicated.

Ensure that all trays are configured correctly
before printing again. See

Configuring trays

on page 53

for more information.

41.X ERROR

alternates with

To continue press

A printer error has occurred.

1.

Press

to continue or press for

more information.

2.

If the message persists after exiting
help, turn the printer off and then on.

3.

If the message persists, contact
HP Support.

49.XXXXX ERROR

alternates with

To continue turn off then on

A critical firmware error has occurred.

1.

Turn the printer off and then on.

2.

If the message persists, contact
HP Support.

50.X FUSER ERROR

For help press

A fuser error has occurred.

1.

Turn the printer off.

2.

Verify the fuser is installed correctly and
fully seated.

3.

Turn on the printer.

4.

If the message persists, contact
HP Support.

51.XY ERROR

alternates with

To continue turn off then on

A printer error has occurred.

1.

Press

to continue.

2.

If the message persists, turn the printer
off and then on.

3.

If the message persists, contact
HP Support.

106 Chapter 7 Problem solving

ENWW

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