HP LaserJet 5200 Printer series - Manual (Page 110)

CONTINUE settings off.
Then print the job again.
The print job is not
formatted correctly. Paper is not fed correctly or
is damaged. There are print-quality problems.
● Check that you are using
the correct printer driver.
(See
Printer drivers
on page 7 .)
● Check the program
settings. (See the
program online Help.)
● Try a different font.
● Downloaded resources
might have been lost.
You might need to
download them again.
● Make sure that the paper
is loaded correctly and
that the guides are not
too tight or too loose
against the stack.
● If you are having
problems printing
custom-size paper, see
Printing on special
media on page 58
.
● If pages are wrinkled or
curled, or if the image is
skewed on the page, see
Troubleshooting print-
quality problems
on page 125
.
● Adjust the print resolution. (See Print Quality submenu
on page 27 .)
● Check that REt is on. (See Print Quality submenu
on page 27 .)
● Go to Troubleshooting print-quality problems
on page 125 .
Step 5: Does the printer select the trays?
YES For other problems, check the Contents, the Index, or the
printer driver online Help.
NO
The printer pulls paper from the wrong tray. A message other than READY appears on the printer
control panel display.
● Make sure that you have selected the correct tray. (See
Source on page 48 .)
● Make sure that trays are correctly configured for paper
size and type. (See
Configuring trays on page 53 .) Print
a configuration page to see current tray settings. (See
Using printer information pages on page 80 .) Ensure that
the media-size window on the front of the tray matches
the size setting on the control panel.
● Make sure that the tray selection (Source) or Type in the
printer driver or program is set correctly. (The printer
driver and program settings override the printer control
panel settings.)
● By default, paper loaded in tray 1 will be printed first. If
you do not want to print from tray 1, remove any paper
loaded in the tray or change the USE REQUESTED
TRAY setting. (See
Customizing tray 1 operation
on page 54 .) Change TRAY 1 SIZE and TRAY 1 TYPE
to a setting other than ANY.
● If you want to print from tray 1, but cannot select the tray
in a program, see
Customizing tray 1 operation
on page 54 .
● Go to Control-panel messages on page 103 .
98 Chapter 7 Problem solving ENWW