Troubleshooting common postscript problems, General problems – HP LaserJet 5200 Printer series User Manual

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Troubleshooting common PostScript problems

The following situations are specific to the PostScript (PS) language and might occur when several
printer languages are being used. Check the control-panel display for messages that might help resolve
problems.

NOTE:

To receive a printed or screen message when PS errors occur, open the Print Options dialog

box and click the selection next to the PS Errors section that you want.

General problems

The job prints in Courier (the printer default typeface) instead of the typeface that you requested.

Cause

Solution

The requested typeface is not downloaded.

Download the font that you want and send the print job again.
Verify the type and location of the font. Download the font to
the printer if applicable. Check the software documentation for
more information.

A legal page prints with clipped margins.

Cause

Solution

The print job was too complex.

Reduce the complexity of the page, or install more memory.

A PS error page prints.

Cause

Solution

The print job might not be PS.

Make sure that the print job is a PS job. Check to see whether
the software program expected a setup or PS header file to be
sent to the printer.

ENWW

Troubleshooting common PostScript problems 141

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