HP LaserJet 5200 Printer series - Manual (Page 99)

CAUTION: Any damage caused by a non-HP print cartridge is not covered under the HP warranty
and service agreements.
To install a new HP print cartridge, see Changing the print cartridge on page 88 . To recycle the used
cartridge, follow the instructions included with the new cartridge.
Print-cartridge authentication
The printer automatically authenticates the print cartridge when it is inserted into the printer. During
authentication, the printer will let you know whether a cartridge is a genuine HP print cartridge.
If the printer control-panel message states that this is not a genuine HP print cartridge and you believe
you purchased an HP print cartridge, see
HP fraud hotline and Web site on page 87 .
HP fraud hotline and Web site
Call the HP fraud hotline (1-877-219-3183, toll-free in North America) or go to www.hp.com/go/
anticounterfeit when you install an HP print cartridge and the printer message says the cartridge is non-
HP. HP will help determine if the product is genuine and take steps to resolve the problem.
Your print cartridge might not be a genuine HP print cartridge if you notice the following:
● You are experiencing a high number of problems with the print cartridge.
● The cartridge does not look like it usually does (for example, the orange pull tab is missing, or the
packaging differs from HP packaging).
ENWW Managing supplies 87