Using factory overrides – HP Command View for Tape Libraries Software User Manual
Page 142
4.
Select which Interface Manager card settings to keep, and then click Next. HP recommends
that you keep all settings if they are currently configured correctly.
5.
Read the warning, and if you agree, select the check box, and then click Finish.
Using factory overrides
Some Command View TL features are available only when enabled with a factory password. The
password is intended to prevent inexperienced users from accessing functionality that can be
particularly harmful to their system if used improperly. These features include:
•
Firmware Downgrade—Allows you to downgrade firmware revisions. The device product ID
and revision string sequence must match.
•
Factory Details—Allows you to select the factory detail level when generating or viewing a
support ticket.
Two types of passwords can be used. Temporary passwords enable users to perform the above
actions on a one-time basis. Support personnel passwords (for internal HP use only) enable all of
the above options and are permanent. To obtain a factory password, contact your support provider
or call center. To enter the factory password:
1.
In the Command View TL window, click the Administration tab. The current setting for factory
overrides appears.
142
Command View TL GUI