HP Color LaserJet 4700 Printer series - Manual (Page 194)

Basic troubleshooting checklist
If you are experiencing problems with the printer, this checklist can help identify the cause of the problem.
● Is the printer connected to power?
● Is the printer in the Ready state?
● Are all necessary cables connected?
● Are any messages displayed on the control panel?
● Was a genuine HP supply installed?
● Were recently replaced print cartridges installed correctly?
● Were recently installed supplies (image fuser kit, image transfer kit) installed correctly?
● Is the on/off switch in the on position?
If you cannot find solutions to printer problems in this guide, see http://www.hp.com/supplies/clj4700 .
For additional information on installation and setup of the printer, see the getting started guide for this
printer.
178 Chapter 8 Problem solving ENWW