Printouts have horizontal streaks or lines – HP Photosmart C6280 All-in-One Printer User Manual
Page 128
Solution: Load paper with the side you want to print on facing down. For example,
if you are loading glossy photo paper, load the paper with the glossy side down.
For more information, see:
Cause: You are using non-HP ink.
Solution: HP recommends that you use genuine HP ink cartridges. Genuine HP
ink cartridges are designed and tested with HP printers to help you easily produce
great results, time after time.
NOTE:
HP cannot guarantee the quality or reliability of non-HP ink. Printer
service or repairs required as a result of printer failure or damage attributable to
the use of non-HP ink will not be covered under warranty.
Cause: The print head needs to be cleaned.
Solution: Clean the print head, and then print a self-test report. Check the color
blocks in the report for any problems. If the color blocks show print quality problems,
perform a printer alignment.
If the problem persists after cleaning and aligning, contact HP support for help. Go
to:
If prompted, choose your country/region, and then click Contact HP for information
on calling for technical support.
For more information, see:
•
“Clean the print head” on page 103
•
“Print a self-test report” on page 95
•
“Align the printer” on page 102
Printouts have horizontal streaks or lines
Cause: The paper is not feeding properly or is loaded incorrectly.
Solution: Make sure the paper is loaded correctly.
For more information, see:
“Load full-size paper” on page 37
Cause: The print quality setting on the HP All-in-One is set too low.
Solution: Load high-quality paper in the input tray and print the image with a high
print quality setting, such as Best, Maximum dpi, or High Resolution. Always make
sure the paper you are printing on is flat. For best results when printing images, use
HP Premium Plus Photo Paper.
Print quality troubleshooting
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