HP Photosmart C6280 All-in-One Printer - Manual (Page 137)

Solution: Clear the paper jam.
For more information, see:
“Clear paper jams” on page 111
Cause: The print head assembly has stalled.
Solution: Turn the HP All-in-One off and open the ink cartridge door. Remove any
objects that are blocking the print head assembly (including any packing materials),
and then turn the HP All-in-One on again.
Cause: The HP All-in-One is out of paper.
Solution: Load paper in the input tray.
For more information, see:
“Load paper” on page 36
The pages in my document came out in the wrong order
Cause: The print settings are set to print the first page of your document first.
Because of the way the paper feeds through the HP All-in-One, this means the first
page will be print side up at the bottom of the stack.
Solution: Print the document in reverse order. When the document finishes
printing, the pages will be in correct order.
For more information, see:
“Print a multiple-page document in reverse order” on page 58
The margins are not printing as expected
Cause: The margins are not set correctly in your software application.
Solution: Check the printer margins.
Make sure the margin settings for the document do not exceed the printable area of
the HP All-in-One.
To check your margin settings
1. Preview your print job before sending it to the HP All-in-One.
2. Check the margins.
The HP All-in-One uses the margins you have set in your software application,
as long as they are greater than the minimum margins the HP All-in-One supports.
3. Cancel the print job if the margins are not satisfactory, and then adjust the margins
in your software application.
Cause: The paper size setting might not be set correctly for the project you are
printing.
Chapter 14
136 Troubleshooting
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