HP Photosmart C6280 All-in-One Printer - Manual (Page 165)

• “Ink cartridge warranty information” on page 169
• “Shop for ink supplies” on page 107
Ink cartridge(s) are empty
Cause: The indicated ink cartridge(s) are out of ink.
Solution: Replace the indicated ink cartridge(s) with new ink cartridge(s).
For more information, see:
“Replace the ink cartridges” on page 99
Ink cartridge(s) are expired
Cause: The ink in the indicated ink cartridge(s) is at the expiration date.
Solution: Each ink cartridge has an expiration date. The purpose of expiration is to
protect the printing system and to ensure ink quality. When you receive an ink
cartridge(s) are expired message, remove and replace the expired ink cartridge, and
then close the message. You can also continue printing without replacing the ink
cartridge, by following the instructions on the HP All-in-One or the ink cartridge
expiration message on your computer screen. HP recommends replacing the expired
ink cartridges. HP cannot guarantee the quality or reliability of expired ink cartridges.
Device service or repairs required as a result of using expired ink will not be covered
under warranty.
For more information, see:
“Replace the ink cartridges” on page 99
Ink delivery failure
Cause: The print head assembly or the ink delivery system has failed and the
HP All-in-One can no longer print.
Solution: Turn the HP All-in-One off, unplug the power cord, and wait 10 seconds.
Then, plug the power cord back in and turn the device on.
If you continue to receive this message, write down the error code provided in the
message, and then contact HP support. Go to:
www.hp.com/support
If prompted, choose your country/region, and then click Contact HP for information
on calling for technical support.
Ink expiration near
Cause: The ink in the indicated ink cartridge(s) is near expiration.
Solution: One or more of the ink cartridges are near their expiration date.
Chapter 14
164 Troubleshooting
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