HP Deskjet F4240 All-in-One Printer - Manual (Page 101)

Resolving print cartridge problems
Many problems can be resolved with the following procedures. If you receive a specific
error message about the print cartridges, see
Print cartridge messages for more
information.
To troubleshoot the print cartridges
1. Remove and reinstall the print cartridges.
For more information, see
Replace the print cartridges .
NOTE: Make sure the plastic tape has been removed. If it is still covering the ink
nozzles, gently remove the plastic tape by using the pink pull tab.
2. If print quality is suffering, check the estimated ink levels.
For more information, see
Check the estimated ink levels .
3. Print a self-test report and review the test patterns.
For more information, see
Print a self-test report .
4. Clean the print cartridges:
•
First, try cleaning the print cartridges from the HP Photosmart Software. For more
information, see
Clean the print cartridges .
CAUTION: Performing this procedure unnecessarily can waste ink and
shorten the life of the cartridges.
• If cleaning the print cartridges from the software did not help, you can try cleaning
the print cartridge contacts. For more information, see
Clean the print cartridge
contacts .
5. If none of the previous procedures resolved the problem, replace the print cartridges.
For more information, see
Replace the print cartridges .
Resolving print cartridge error messages
After you install a print cartridge, one or both of the print cartridge status lights begin to
blink. The printer will not print. One of the following messages may appear on your
computer screen:
Print Cartridge Problem
Incorrect Print Cartridge(s)
Incorrectly Installed Cartridge(s)
Print Cartridge(s) Missing
Work through the following sections in order. When the print cartridge light stops blinking,
you have solved the problem.
Chapter 12
98 Troubleshooting
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