The margins are not printing as expected – HP Deskjet F4240 All-in-One Printer User Manual

Page 125

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Cause: The print settings were set to print the first page of your document first.
Because of the way the paper feeds through the product, this means the first page
will be print side up at the bottom of the stack.

The margins are not printing as expected

Try the following solutions to resolve the issue. Solutions are listed in order, with the most
likely solution first. If the first solution does not solve the problem, continue trying the
remaining solutions until the issue is resolved.

Solution 1: Set the correct margins in your software application

Solution 2: Make sure that the paper size setting is correct

Solution 3: Check the paper guide position

Solution 4: Make sure the stack of envelopes is loaded correctly

Solution 1: Set the correct margins in your software application

Solution: Check the printer margins.
Make sure the margin settings for the document do not exceed the printable area of
the product.

To check your margin settings

1.

Preview your print job before sending it to the product.
In most software applications, click the File menu, and then click Print Preview.

2.

Check the margins.
The product uses the margins you have set in your software application, as long
as they are greater than the minimum margins the product supports. For more
information about setting margins in your software application, see the
documentation that came with the software.

3.

Cancel the print job if the margins are not satisfactory, and then adjust the margins
in your software application.

Cause: The margins were not set correctly in your software application.
If this did not solve the issue, try the next solution.

Solution 2: Make sure that the paper size setting is correct

Solution: Verify that you have selected the proper paper size setting for your
project. Make sure that you have loaded the correct paper size in the input tray.

For example, in some countries/regions you may need to specify A4 as the paper
size if A (letter) is the default value.
For more information, see:

Set the paper type for printing

Cause: The paper size setting was not set correctly for the project you were printing.
If this did not solve the issue, try the next solution.

Chapter 12

122

Troubleshooting

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