The product prints meaningless characters, Nothing happens when i try to print – HP Deskjet F4240 All-in-One Printer User Manual

Page 122

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The product prints meaningless characters

Try the following solutions to resolve the issue. Solutions are listed in order, with the most
likely solution first. If the first solution does not solve the problem, continue trying the
remaining solutions until the issue is resolved.

Solution 1: Restart the product and your computer

Solution 2: Try printing another document

Solution 1: Restart the product and your computer

Solution: Turn off the product and your computer for 60 seconds, then turn them
both on and try printing again.

Cause: The memory in the product was full.
If this did not solve the issue, try the next solution.

Solution 2: Try printing another document

Solution: Try printing another document from the same software application. If this
works, then try printing a previously saved version of the document that is not corrupt.
Cause: The document was corrupt.

Nothing happens when I try to print

Try the following solutions to resolve the issue. Solutions are listed in order, with the most
likely solution first. If the first solution does not solve the problem, continue trying the
remaining solutions until the issue is resolved.

Solution 1: Make sure that the product is turned on

Solution 2: Wait for the product to finish other tasks

Solution 3: Make sure that the product is the selected printer

Solution 4: Check the cable connections to the product

Solution 5: Load more paper in the input tray

Solution 6: Check for a paper jam

Solution 7: Check for a print carriage stall

Solution 1: Make sure that the product is turned on

Solution: Look at the On button located on the product. If it is not lit, the product is
turned off. Make sure the power cord is firmly connected to the product and plugged
into a power outlet. Press the On button to turn on the product.
Cause: The product was turned off.
If this did not solve the issue, try the next solution.

Solution 2: Wait for the product to finish other tasks

Solution: If the product is performing another task such as copying or scanning,
your print job will be delayed until the product completes the current task.

Print troubleshooting

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