HP Deskjet F4240 All-in-One Printer User Manual

Page 128

Advertising
background image

Cause: The paper is loaded incorrectly.

A blank page came out while printing

Try the following solutions to resolve the issue. Solutions are listed in order, with the most
likely solution first. If the first solution does not solve the problem, continue trying the
remaining solutions until the issue is resolved.

Solution 1: Check the ink levels in the print cartridges

Solution 2: Check for blank pages at the end of the document

Solution 3: Load more paper in the input tray

Solution 4: Check the print cartridges for protective tape

Solution 1: Check the ink levels in the print cartridges

Solution: Check the estimated ink levels remaining in the print cartridges.

NOTE:

Ink level warnings and indicators provide estimates for planning

purposes only. When you receive a low-ink warning message, consider having a
replacement cartridge available to avoid possible printing delays. You do not need
to replace the print cartridges until print quality becomes unacceptable.

If there is ink remaining in the print cartridges, but you are still noticing a problem,
print a self-test report to determine if there is a problem with the print cartridges. If the
self-test report shows a problem, clean the print cartridges. If the problem persists,
you might need to replace the print cartridges.
For more information on print cartridges, see

Print cartridge troubleshooting

.

Cause: If you are printing black text, and a blank page comes out of the product,
the black print cartridge might be empty.
If this did not solve the issue, try the next solution.

Solution 2: Check for blank pages at the end of the document

Solution: Open the document file in your software application and remove any extra
pages or lines at the end of the document.
Cause: The document you are printing contains an additional blank page.
If this did not solve the issue, try the next solution.

Solution 3: Load more paper in the input tray

Solution: If the product has only a few sheets remaining, load more paper in the
input tray. If there is plenty of paper in the input tray, remove the paper, tap the stack
of paper against a flat surface, and reload the paper into the input tray.
For more information, see:

Load full-size paper

Cause: The product was out of paper.

Print troubleshooting

125

Trou

bles

ho

ot

ing

Advertising