The print carriage is stalled, Printing in ink-backup mode – HP Deskjet F4240 All-in-One Printer User Manual
Page 190
cartridge available to avoid possible printing delays. You do not need to replace the
print cartridges until print quality becomes unacceptable.
If you have installed a refilled or remanufactured cartridge, or a cartridge that has
been used in another product, the ink level indicator may be inaccurate or unavailable.
For HP product return and recycling information,
.
Cause: The indicated print cartridges were estimated to be low on ink and might
need to be replaced soon.
Printing in ink-backup mode
Solution: If you receive the ink-backup mode message and two print cartridges are
installed in the product, verify that the protective piece of plastic tape has been
removed from each print cartridge. When plastic tape covers the print cartridge
contacts, the product cannot detect that the print cartridge is installed.
1 Copper-colored contacts
2 Plastic tape with pink pull tab (must be removed before installing)
3 Ink nozzles under tape
For more information, see
.
Cause: When the product detected that only one print cartridge is installed, ink-
backup mode is initiated. This printing mode lets you print with a single print cartridge,
but it slows the product and affects the quality of printouts.
The print carriage is stalled
Try the following solutions to resolve the issue. Solutions are listed in order, with the most
likely solution first. If the first solution does not solve the problem, continue trying the
remaining solutions until the issue is resolved.
•
Solution 1: Print a self-test report
•
Solution 2: Clear the print carriage
•
Solution 3: Check the power source
Errors
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