Scanned image is blank – HP Deskjet F4240 All-in-One Printer User Manual

Page 136

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Cause: The HP Photosmart Software was not running on your computer.
If this did not solve the issue, try the next solution.

Solution 5: Make sure you have sufficient computer memory

Solution: Close all applications that are not in use. This includes applications that
run in the background, such as screen savers and virus checkers. If you turn off your
virus checker, remember to turn it back on after you finish your scan.
If this problem occurs frequently, or if you encounter memory problems while using
other applications, you might need to add more memory to your computer. See the
user guide that came with your computer for more information.
Cause: Too many applications were running on your computer. These applications
occupied your computer memory.

Scanned image is blank

Solution: Load your original print side down on the right front corner of the glass.

Scan troubleshooting

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