Solution 3: check the paper type – HP Deskjet F4240 All-in-One Printer User Manual

Page 106

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background image

For more information, see:

Load paper

Information on paper

Cause: The paper was loaded incorrectly, or it was wrinkled or too thick.
If this did not solve the issue, try the next solution.

Solution 3: Check the paper type

Solution: HP recommends that you use HP Advanced Papers or any other paper
type that is appropriate for the product.
Always make sure the paper you are printing on is flat. For best results when printing
images, use HP Advanced Photo Paper.
Store photo media in its original packaging inside a resealable plastic bag on a flat
surface in a cool, dry place. When you are ready to print, remove only the paper you
plan to use immediately. When you have finished printing, return any unused photo
paper to the plastic bag. This will prevent the photo paper from curling.

NOTE:

There is no problem with the ink supplies and replacing the print

cartridges is unnecessary.

For more information, see:

Recommended papers for printing and copying

Information on paper

Cause: The wrong kind of paper was loaded in the input tray.
If this did not solve the issue, try the next solution.

Solution 4: Check to see if the product is in ink-backup mode

Solution: Check to see if the the product is printing in ink-backup mode, with only
one print cartridge installed.
If the product is in ink-backup mode, text and photo quality will differ from those printed
when using both print cartridges.
If you are satisfied with the print quality, continue printing in ink-backup mode. Or,
replace the missing print cartridge.
For more information, see:

Use ink-backup mode

Replace the print cartridges

Cause: A print cartridge was missing and the product was printing in ink-backup
mode.
If this did not solve the issue, try the next solution.

Print quality troubleshooting

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