Printouts are faded or have dull colors – HP Deskjet F4240 All-in-One Printer User Manual

Page 112

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self-test report shows a problem, clean the print cartridges. If the problem persists,
you might need to replace the print cartridges.

For more information, see:

Print cartridge troubleshooting

Print a self-test report

Cause: The print cartridges needed to be cleaned or there was insufficient ink.

Printouts are faded or have dull colors

Try the following solutions if the colors in your printout are not as bright and intense as
you expected.

Solution 1: Check the print settings

Solution 2: Check the paper type

Solution 3: If you are making a copy, place a protective sheet on the glass

Solution 4: Clean the glass

Solution 5: Clean the print cartridges

Solution 1: Check the print settings

Solution: Check the print settings.

Check the paper type setting to make sure it matches the type of paper loaded in
the input tray.

Check the quality setting. Use a higher quality setting to increase the amount of
ink used for printing.

For more information, see:

Set the paper type for printing

Change the print speed or quality

Print using Maximum dpi

Make a Fast copy

Cause: The paper type or print quality settings were incorrectly.
If this did not solve the issue, try the next solution.

Solution 2: Check the paper type

Solution: HP recommends that you use HP Advanced Papers or any other paper
type that is appropriate for the product.
Always make sure the paper you are printing on is flat. For best results when printing
images, use HP Advanced Photo Paper.
Store photo media in its original packaging inside a resealable plastic bag on a flat
surface in a cool, dry place. When you are ready to print, remove only the paper you
plan to use immediately. When you have finished printing, return any unused photo
paper to the plastic bag. This will prevent the photo paper from curling.

Print quality troubleshooting

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