Faqs & troubleshooting, Installing viewlinc, Appendix – Vaisala viewLinc 4.3 User Manual

Page 169: Faqs, Troubleshooting

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viewLinc 4.3

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APPENDIX

FAQs &
TROUBLESHOOTING

This section contains answers to frequently asked setup questions and
information for troubleshooting common problems with viewLinc,
Vaisala Veriteq Devices, and vNet or Digi Devices. It also contains more
technical information for viewLinc Administrators and your network
support staff.

Installing viewLinc

Q:

Which Transmitters can I use with viewLinc 4.3?

A:

Here is the list of supported 300 Series Transmitters:

HMT-331, -332, -333, -334, -335, -337, -338

DMT-342, -344, -345, -346, -347, -348

PTU-301, -303, -307

MMT-332, -337, -338

Q:

What is the lowest viewLinc version where an update to 4.3

is possible, including transfer of all data and settings?

A:

viewLinc 3.6.1 is the official (QA tested) lowest version which can

upgrade to viewLinc 4.3 directly. If you want to upgrade from an earlier
version, you must first upgrade to 3.6.1.

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