ATEN Altuscn Matrix KVM Switch KM0532 User Manual

Page 139

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Appendix

127

The firmware upgrade
process was prematurely
aborted and now some of
the modules are inoperable.

See Firmware Upgrade Recovery, page 102.

I can't upgrade the firmware
version.

Make sure that you have selected the correct firmware
upgrade package and try again. When upgrading the
firmware through the KM0832 Administrator Utility, use a
firmware upgrade package with an FW extension. When
the system is unavailable due to a system failure, use a
firmware upgrade package with an EXE extension to
reinstall the firmware. (See Firmware Upgrade,
page 100.)

I can't access the KM0032 /
KM0532 / KM0932.

1. Perform a system reset (see Reset Switch, page 7).

2. Reinstall the firmware. (See Firmware Upgrade,

page 100.)

When I login, the browser
generates a CA Root
certificate is not trusted
, or
a Certificate Error
response.

The certificate can be trusted. See Supported KVM
Switches
, page 129, for details.

Some characters I enter
from the keyboard do not
display correctly.

Change the keyboard layout setting for the port to match
the layout of the keyboard that you are using.

To change the keyboard layout setting:

1. Open the Port Management Webpage for the port you

are having the problem with.

2. In the Keyboard Layout field, select the layout of the

keyboard you want to use.

3. Click Save.

4. If the computer attached to the port is a Sun server or

iMac, or if changing the keyboard layout setting
doesn’t immediately resolve the problem, reboot the
computer. After rebooting, the characters you enter
from the keyboard should display properly.

I can’t use the special keys
on my Apple (Sun)
keyboard to control Mac
(Sun) computers.

Change the keyboard setting for the port to match the
keyboard that you are using.

To change the keyboard setting:

1. Open the Port Management Webpage for the port you

are having the problem with.

2. In the Keyboard field, select the keyboard you want

to use.

3. Click Save.

4. Reboot the computer attached to the port. After

rebooting, you should be able to use the special keys
on your keyboard to control the computer.

Problem

Solution

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