Pre-installation information, Before you go on site, Ead the – Avaya S8710 User Manual
Page 16
1 Introduction
Pre-installation information
16
Installing and Configuring the Avaya S8700 or S8710 Media Server
June 2004
Pre-installation information
Before you go on site
Before going on site, make sure the customer has a local area network set up and running and a network
administrator available the day of the installation. Before beginning the software installation and media
server configuration, make sure you have the filled-out Electronic Preinstallation Worksheet (EPW) on
the services laptop. See the Avaya Installation Wizard Web site
or
the blank form.
In addition, the pre-installation team should have done the following tasks. If they were not all done, do
not continue with the installation.
•
Verify that the services laptop has the right hardware and software. See
on page 81 for the list of computer hardware and software specifications.
•
Verify that you have current translations available for download via ProVision.
•
Verify that you have a filled-out Electronic Preinstallation Worksheet (EPW). The EPW provides
— IP addresses
— Product ID
— Avaya services telephone number for remote access over modem
— Avaya services IP address for alarms through the network
•
Verify that you have the current software update (patch), if required, and license and Avaya
authentication files on your services laptop.
•
Verify that you have the current firmware available. Firmware for the IPSIs, C-LAN, MedPro,
and VAL circuit packs are on the software CD, but check the Avaya Support Web site
), Download Software and Firmware, for the latest software and
firmware.
•
Verify that you have all the login IDs and passwords to access the S8700 or S8710 Media Servers
and server complex components. This includes the unique service password for that customer’s
equipment.
To obtain the password for a specific media server, call ASG Conversant (1.800.248.1234 or
1.720.444.5557). You must have the IL, FL, or product ID to get the password.
To log in through the services port as craft after you install the Avaya authentication file, use this
password, which does not require an ASG challenge or response.