Downloading license and avaya authentication files, Copying files to the laptop – Avaya S8710 User Manual
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Introduction
Pre-installation information
Installing and Configuring the Avaya S8700 or S8710 Media Server
17
June 2004
Downloading license and Avaya
authentication files
Use the Remote Feature Activation (RFA) to obtain the license and Avaya authentication files. RFA is a
Web-based application, available to Avaya employees and authorized Business Partners, that enables you
to create and deploy license files for all product platforms. The RFA Web site is
.
For specific information on RFA and how to generate license and Avaya authentication files, go to the the
RFA Information page available on the RFA Web site.
NOTE:
To access the RFA application, you must take the RFA online training and pass the online
test.
To generate a license file, you need the following information:
•
Your personal Single Sign-On (SSO) for the RFA Web site authentication login.
•
SAP order number
•
Required customer information
•
Serial number of one TN2312BP Internet Protocol Server Interface (IPSI) circuit pack designated
the reference IPSI.
•
Intranet access to the RFA Web page with Internet Explorer 5.0 or higher.
Before arriving on site, download the license and Avaya authentication files to the services laptop. The
license and Avaya authentication files are installed during the installation process.
Once the Avaya authentication files are installed, Avaya services logins to the media server are protected
by a challenge/response system called Access Security Gateway (ASG). The ASG challenge/response
protocol confirms the validity of each user, reducing the opportunity for unauthorized access.
When finished installing the Avaya authentication file, Avaya Communication Manager has a password
for the craft login. This password is unique to the customer’s server. You can use the password the next
time you log in as craft, provided you access the media server through the services port. You do not need
an ASG challenge/response to log in this way, even though every other means of craft access still require
an ASG challenge/response. The revised password is recorded by RFA and is obtained from ASG
Conversant at 1-800-248-1234 or 1-720-444-5557.
Copying files to the laptop
In addition to the license and Avaya authentication files, you must copy other required files to the laptop.
This includes, the filled-out Electronic Preinstallation Worksheet (EPW); any software updates; current
firmware, and ART script.
To get a filled-out EPW, go to the project manager or customer. To get a blank EPW, go to the Avaya
Installation Wizard Web site
. Have the customer fill it out.
To get the software update (patch), go to the Avaya Support Web site
) and
select Software & Firmware Downloads to identify and copy the required software update.
To get the latest firmware for the programmable circuit packs, go to the Avaya Support Web site at
select Software & Firmware Downloads to identify and copy the latest
firmware.