Philips Pure Essentials Collection Robot de cuisine - Manual (Page 77)

77
EN | Troubleshooting
Problem Solution
The-appliance-
does-not-go-on.
Make-sure-that-all-assembly-indications-(on-the-lid-
of-the-bowl,-on-the-bowl,-on-the-blender-jar-and-
on-the-motor-unit)-are-aligned.
The-appliance-
suddenly-stops-
running.
The-lid-of-the-bowl-may-have-become-undone-
during-a-heavy-processing-job.-Close-the-lid-
properly.-The-appliance-immediately-starts-working-
again.
The-processing-job-is-too-heavy.-Set-the-control-
knob-to-OFF-to-switch-off-the-appliance-and-
remove-the-mains-plug-from-the-wall-socket.-Then-
let-the-appliance-cool-down-to-room-temperature.-
Plug-in-the-appliance-and-switch-it-on-again.-
Process-smaller-batches.
The-motor-of-
the-device-runs-
but-cone-of-the-
citrus-press-
does-not-turn.
Please-check-if-you-have-inserted-the-tool-holder.
Please-check-if-you-have-attached-the-sieve-of-the-
citrus-press-properly.-(Indication-on-the-sieve-
points-to-indication-on-the-handle-of-the-bowl).
Frequently asked questions
Question Answer
Can-I-clean-all-
removable-
parts-in-the-
dishwasher?
Yes,-except-the-motor-unit-and-the-protection-cap-
for-the-blade-unit.
Question Answer
What-does-
‘pulse’-mean?
When-you-press-the-Pulse-button,-the-appliance-
will-run-at-its-highest-speed-a-s-long-you-keep-
pressing-the-button.-Using-the-Pulse-button-is-
recommended-if-you-want-to-have-more-control-
over-the-processing-job,-for-instance-when-you-are-
chopping.
Can-I-pour-
boiling-hot-
ingredients-into-
the-blender-jar?
No,-let-the-liquids-or-ingredients-cool-down-to-
80°C-to-avoid-damaging-the-accessories.
Why-does-the-
motor-produce-
an-unpleasant-
smell-during-
processing?
It-is-very-common-for-a-new-appliance-to-give-off-
an-unpleasant-smell-or-emit-some-smoke-the-first-
few-times-it-is-used-.This-phenomenon-will-stop-
after-you-have-used-the-appliance-a-number-of-
times.-The-appliance-may-also-give-off-an-unpleasant-
smell-or-emit-some-smoke-if-it-has-been-used-too-
long.-In-that-case-you-have-to-switch-the-appliance-
off-and-let-it-cool-down-for-60-minutes.
What-should-I-
do-when-the-
blade-unit-or-
motor-gets-
blocked-during-
processing?
Switch-the-appliance-off-and-use-a-spatula-to-
dislodge-the-ingredients-that-block-the-blade-unit.-
We-also-recommend-processing-a-smaller-quantity.
What-should-I-
do-if-the-
blender-leaks?
Switch-the-appliance-off-and-pour-out-the-
ingredients.-Then-remove-the-blade-unit-interface.-
Check-if-the-sealing-ring-has-been-assembled-
properly-on-the-blade-unit.-
Why-does-the-
ice-function-not-
work?
If-you-want-to-use-the-ice-button,-first-turn-the-
control-knob-to-position-ON.-Then-push-the-ice-
button.