Metrohm 818 IC Pump - Manual (Page 51)

6.5 Warranty and Conformity
818 IC Pump / 8.818.1023 Instructions for Use
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6.5 Warranty and Conformity
6.5.1 Warranty
The warranty on our products is limited to defects that are traceable to
material, construction or manufacturing error which occur within 12
months from the day of delivery. In this case, the defects will be
rectified in our workshops free of charge. Transport costs are to be paid
by the customer.
For day and night operation, the warranty is limited to 6 months.
Glass breakage in the case of electrodes or other parts is not covered
by the warranty. Checks which are not a result of material or
manufacturing faults are also charged during the warranty period. For
parts of outside manufacture insofar as these constitute an appreciable
part of our instrument, the warranty stipulations of the manufacturer in
question apply.
With the regard to the guarantee of accuracy, the technical
specifications in the instruction manual are authoritative.
Concerning defects in material, construction or design as well as the
absence of guaranteed features, the orderer has no rights or claims
except those mentioned above.
If damage of the packaging is evident on receipt of a consignment or if
the goods show signs of transport damage after unpacking, the carrier
must be informed immediately and a written damage report demanded.
lack of an official damage report releases Metrohm from any liability to
pay compensation.
If any instruments and parts have to be returned, the original packaging
should be used if at all possible. This applies above all to instruments,
electrodes, burette cylinders and PTFE pistons. Before embedment in
wood shavings or similar material, the parts must be packed in a
dustproof package (for instruments, use of a plastic bag is imperative).
If open assemblies are enclosed in the scope of delivery that are
sensitive to electromagnetic voltages (e.g. data interfaces etc.) these
must be returned in the associated original protective packaging (e.g.
conductive protective bag). (Exception: assemblies with built-in voltage
source belong in a non-conductive protective packaging).
No warranty responsibility whatsoever will be accepted by Metrohm for
damage which arises as a result of non-compliance with these
instructions.